Frequently Asked Questions and Answers


PAYMENTS
Payment is due at time of purchase. Orders placed, but fail to complete the payment at the time of purchase will be cancelled automatically. Your shopping cart contents will remain in your cart until you remove them or complete the check out transaction.

Personal checks, money orders, and cashier checks will be accepted. Please note that payment must clear our financial institution before merchandise will be shipped. This will result in shipping delays. Please use our Contact Form to request mailing address and order totals.

We currently accept credit card payments through PayPal and accept payments via VISA, MasterCard, American Express, and Discover cards.

PayPal and/or your financial institution will reflect a payment on your account statement made to PAYPAL*AC BRIDAL or the extended name of ANGELIACHRISTINE.

CUSTOM REQUESTS
Need a custom or large bulk order? Angelia Christine Bridal can accommodate custom lengths, sizes, and even crystal types. Please leave us your request with all the details of the item you are seeking and we will get back to you within the day with a response, a quote, and a willingness to complete your request, your way! A custom reserved listing will be prepared for your purchase and you may proceed as if it were any other product with the completion of the transaction.

Custom requests require a fifty percent (50%) non-refundable deposit with the balance payable upon completion of order in a ready to ship status.

PROPS AND FLOWERS
Any item displayed with merchandise such as flowers or props are not included with your purchase unless specifically stated on the item listing.

STEMS: TWISTED VERSUS STRAIGHT
We do not regularly use straight wire stems (head pins) for Baublesque Bouquet Jewelry as they can tend to slip out more easily than twisted wire stems and are only available in very short lengths (1-3"). Please inquire in advance if you prefer a straight head pin.

CRYSTAL SIZES, SHAPES, QUANTITIES
Crystal and pearl size is subjective to the individual, however anything less than 8mm is considered small, 8mm-10mm is considered medium size, and 12mm and up is considered large.

A small/modest bouquet can typically be elegantly enhanced with a 6-12 piece set of bouquet stems.
Medium bouquets: 12 piece set of bouquet stems.
Large bouquets: 12-24 piece set of bouquet stems.

If you prefer more bling in your bouquets or floral arrangements, simply order as many sets/pieces as you think your florals can accommodate.

FRESH VERSUS SILK FLOWER APPLICATION
Baublesque Bouquet Jewels work with both fresh and silk florals. Please note that some silk flower centers may not accommodate the 2" Baublesque Blossom Bling. We recommend utilizing a length of Baublesque Bouquet Jewelry that will slip into the bouquet or floral arrangement alongside the actual flower stems 4" or greater depending on the actual arrangement.

WARNING: LEAD CRYSTAL
All crystals contain some minimal amounts of lead. Our products are not recommended for children under the age of 12 years. Crystal products are not for consumption in any form. Please be aware of your state's lead content laws and use your crystal merchandise in the manner in which it was originally designed. California has one of the most comprehensive lead laws in the nation. Crystals and pearls such as those we use at Angelia Christine Bridal Company are intended for use by adults and labeled as such.

WARNING: SOME ITEMS MAY CONTAIN SHARP ENDS
Wire stems may be sharp at the open end. Take caution when handling bare stems. Not intended for use by children under 12 years of age.

WARNING: CAKE DECOR
When incorporating Baublesque Bouquet Jewelry or Baublesque Bouquet Jewels into a cake design, please remove all stems before serving. ACB is not liable for injuries resulting from failure to remove the decor before serving and consumption. Additionally, ACB highly recommends removal of all jewelry from the cake prior to slicing, serving, and consumption.

VENDORS/WHOLESALE/BULK DISCOUNTS
All verified vendors receive a minimum 20% (twenty percent) base reduction in all prices. With ongoing promotions vendors can qualify for price reductions of up to 45%.

Verification: Vendors simply need to scan and email proof of being a wedding-related, legal business entity to become a verified vendor. Types of proof may include a copy of a verifiable business license number, copy of any other legal document reflecting legal status as a business in a wedding-related industry.

JEWELRY INFORMATION WARRANTY AND RETURNS
Please note that all jewelry in the Vervesque line and at ACB is handcrafted. Thus, slight variations may be present in the item you receive from the product photograph. These slight variations are insufficient and do not warrant a new photograph for each individual piece that is created. If you reorder at a later date, you may get a slightly varied piece. If ordering multiples, all pieces will be identical at time of order. Contact us with any questions. Returns will not be accepted for these slight variations that come of handcrafting the jewelry piece by piece.

Warranty - All jewelry maintains our guarantee to be free from manufacturer's defects. Unworn jewelry items may be returned within seven (7) days for exchange. Please contact us for a return authorization (RMA) and your shipping will be promptly refunded upon receipt of the defective item. ACB will pay for return postage of the replacement item to you if the item is found to be defective.

Repairs - ACB will gladly try and repair your broken or damaged jewelry where possible at any point in its lifetime. Client is responsible for shipping both directions.

CANDLES
All candle orders are custom prepared for each client and are not eligible for refund or return unless found to be defective (wax unnaturally cracks) or client is sent the wrong colour (i.e.: receives blue when orange was ordered). While we work closely with you to match your colour as precisely as possible, natural fluctuations in dyes do occur and ACB will not accept returns for variations in a given colour.

SOAPS
All soap orders are custom prepared for each client and are not eligible for refund or return unless found to be defective (soaps unnaturally crack) or client is sent the wrong colour (i.e.: receives blue when orange was ordered). While we work closely with you to match your colour as precisely as possible, natural fluctuations in dyes do occur and ACB will not accept returns for variations in a given colour.

BOUQUET STEM RECYCLING
Go green with Angelia Christine! In a world of green and ecological awareness, Angelia Christine Bridal Company accepts returns of any unwanted stems for recycling. ACB will in turn recycle said stems and return the crystals to the bride in order to keep the metals in an active state of use through recycling and out of landfills. *Important: metals are turned in to local recycling center(s) and are not used for other brides.


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